Applicability

These general terms and conditions apply to all expressions, services, products and materials of Clinic Doctor Frodo. If there is a specific agreement, such as a treatment agreement, they are deemed to be part of this agreement.

Definitions

Counterparty

Customers, suppliers, employees, exhibitors, students, social media contacts, clinic visitors.

Expressions

Any communication from Clinic Doctor Frodo regardless of form and medium, such as website, written and oral information, Facebook reports, photos, printed matter, etc.

Materials

Photos, video recordings, advertising and promotional tools, etc.

services

Treatments, treatment methods, courses, information, presentations, sales and promotion of products.

Products

Products used and supplied by Kliniek Dokter Frodo.

Delivery

The communications, services, products and materials of Kliniek Dokter Frodo are carried out and delivered with the utmost care without unnecessary delay. Should there nevertheless be errors or defects in the services and/or products provided by Kliniek Dokter Frodo, they will be remedied as soon as possible insofar as this is reasonably possible.

Force majeure

Force majeure means any circumstances beyond the control of Kliniek Dokter Frodo, such as fire, flood, strike, exceptional weather conditions or government measures, non-delivery by suppliers of Kliniek Dokter Frodo, etc.

If it is not possible to deliver certain products, services or materials due to force majeure, Kliniek Dokter Frodo will suspend delivery and, if possible, deliver it as soon as the situation of force majeure has ended. If this is no longer possible, the relevant agreement will expire. The other party cannot derive any rights from non-delivery due to force majeure. Clinic Doctor Frodo is not liable for damage suffered by the other party as a result of non-delivery due to force majeure.

Termination of agreement

If the other party fails to fulfil its obligations towards Kliniek Dokter Frodo, does not timely or not fully fulfil its obligations towards Kliniek Dokter Frodo, the other party is in bankruptcy or suspension of payments, has applied for this, or if its assets have been seized, then Kliniek Dokter Frodo has the right to terminate the agreement in question without notice of default while retaining a claim for any compensation.

Intellectual Property Rights

None of the expressions, services, products and materials of Kliniek Dokter Frodo may be copied or otherwise reproduced, digitally or analogously, without express written permission in advance. Such permission can only be granted by Danielle Gerritsen and requested via info@dokterfrodo.nl.

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It is also prohibited to change the content of the website or other social media. The information provided by Kliniek Dokter Frodo (including video and sound material) on the website or in social media is subject to copyright, either by Kliniek Dokter Frodo or by suppliers of Kliniek Dokter Frodo. It is therefore strictly prohibited to copy and/or otherwise reproduce such material.

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If the other party provides information (in any form) via the website and/or social media, it is assumed that this is not subject to copyright, unless this is expressly indicated. If this is not expressly stated, the Doctor Frodo Clinic is free to use such information.

Liability

Although every effort has been made with the utmost care to provide all the expressions, products and services of Kliniek Dokter Frodo correctly and completely, complete satisfaction cannot be guaranteed. Kliniek Dokter Frodo is in no way liable for any direct or indirect damage resulting from or related to (the use of) the information provided or products and services provided by Kliniek Dokter Frodo, unless otherwise provided by law.

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References to other websites, apps or companies are for the information of the respective reader only. Clinic Doctor Frodo cannot guarantee the content and functioning of external websites or companies, nor the quality of any products and/or services offered there. Any liability with regard to websites, apps or companies that are not owned by Kliniek Dokter Frodo is rejected.

Personal information

The other party agrees to any storage of personal information provided and to be provided in an electronic file (such as the electronic client database) and the mailing file of Kliniek Dokter Frodo. The registered data can be used for various purposes, such as the realization of statistics, administration of treatments or purchases, etc. The other party hereby expressly authorises such use. Use of the data for promotion and advertising requires separate consent from the other party.

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Clinic Doctor Frodo is responsible for these digital files. The rights holder has the right to request the relevant files, as described in the legislation for the protection of personal data. To do so, an application must be submitted in writing, with a signature and a copy of ID, to Danielle Gerritsen, Cornelis Krusemanstraat 9, 1075 NB Amsterdam. A form to request personal information is available at info@dokterfrodo.nl or via 020 421 1559.

Do you have a complaint or are you dissatisfied with a product or service provided by Kliniek Dokter Frodo?

If the other party is not satisfied with a service or product, the other party is expected to report this to Kliniek Dokter Frodo. Should it not prove possible to satisfy the other party by mutual agreement, there is a clear complaints procedure. A form to file a complaint is available at info@dokterfrodo.nl or via 020 421 1559.

Changes

Clinic Doctor Frodo is free to change these Terms and Conditions at any time. After amendment, all previous versions of the Terms and Conditions will expire. In the event that any provision of these General Terms and Conditions is unenforceable by law, the other provisions will remain in full force and the relevant provision will be amended as soon as possible to comply with the law.

Applicable law and choice of forum

These terms and conditions are governed by Dutch law. Any disputes will be submitted to the Dutch courts.