“Hospitality comes naturally to me. As a desk clerk, I make sure that clients feel immediately seen and welcome. I think it's important that they can focus on their treatment in a relaxed way, while I make sure the day runs smoothly behind the scenes. Together with my colleagues, we strive for the best experience.”
“My day is successful when everything goes smoothly: the schedule is right, questions are answered and our clients leave happy. Behind the scenes, I provide structure and overview so that the team can perform optimally.”